Delete Your Account
Applies to the 61Insights web app and the 61Insights Android app (com.sixoneinsights.app)
You can delete your 61Insights account at any time. This page explains how, exactly what is removed, and what is kept — because if you trained at a flight school, part of your record is also their record, and because changes made through an AI assistant leave an audit record.
1. How to delete your account
That opens your Profile page, where Delete account is at the bottom. You will be asked to confirm. It works the same in a browser and in the Android app, so you do not need the app installed — if you have already removed it, sign in here instead.
If you cannot sign in: email privacy@61insights.com from the address on the account. We will verify it is yours and action it within 30 days.
2. What happens, and when
Your account is disabled immediately and you are signed out everywhere. Nothing is visible to you or to anyone else from that moment.
Your data is then permanently erased 30 days later. The delay exists so that an accidental deletion — or one made by someone who got hold of your device — can be undone. To cancel during those 30 days, sign in and choose Keep my account, or email privacy@61insights.com; after 30 days it cannot be recovered by anyone, including us.
3. What is deleted
- Your sign-in identity, including the account held by our identity provider (Auth0).
- Your name, email address, and profile photo.
- Your notification preferences and any notifications addressed to you.
- Your engagement-nudge history and the push-notification tokens of your phones, and any push notifications still waiting to be sent to them.
- Every flight you recorded outside a flight school — the flights, their GPS tracks, engine instrument photos, and analysis results.
- Your personal progress record.
4. What your flight school keeps
If you trained at a flight school on 61Insights, the lessons you flew there are part of that school's training records, which instructors and schools are required to retain (see 14 CFR 61.189 and 141.101). We do not delete a school's records at the request of one student.
What we do instead is remove you from them. After deletion, those flights remain in the school's account with your name and email address removed — the lesson, the date and the grades survive; the person does not. Your school cannot use them to contact you, and nothing links them back to any new account you create later.
If you want a copy for yourself, export it before you delete — afterwards we cannot retrieve it for you.
5. Records of changes made through an AI assistant
If you used the beta AI assistant connector, each change it made or previewed for you is recorded in an audit log: which lesson plan and which of its fields (their names, not their contents), whether it was a preview or a saved change, and the result. Only 61Insights staff can read these records, and each is deleted automatically 400 days after it was made.
If you delete your account, these records are kept for the rest of their 400 days with your account identifier replaced by a random code. We keep a separate, restricted record linking that code to the deleted account, who requested the deletion and why, for the same 400 days, so we can investigate security issues or disputes; after that both are deleted. The code replaces your identifier when your data is erased at the end of the 30-day window; if you keep your account within those 30 days, nothing in these records changes.
Giving a reason for the deletion is optional. If you give one, it is stored encrypted from the moment you give it, and once your account is deleted it is kept only in that restricted record, for the same 400 days. The Privacy Policy describes this too.
6. If you are a flight school or an instructor
Deleting an instructor account does not delete the school's tenant or its students' records. To close a school account entirely, the school's administrator should email privacy@61insights.com — we will confirm the request with the account owner before actioning it, because it affects every student enrolled there.
7. Questions
Email privacy@61insights.com. Our full Privacy Policy describes everything we collect and why.